Tom Glatt, Jr. Leading Workshop on Sustainable Credit Union Health

Glatt Consulting’s Tom Glatt, Jr. will lead a workshop entitled Sustainable Credit Union Health: Ensuring Your Credit Union Survives Year After Year during CU Conferences’ 2013 Business Development and Marketing/Bottom Line conferences. Workshop discussion will focus on strategies to define, improve, and track credit union health. It is scheduled for February 19, 2013 and will be held at the Cosmopolitan Resort and Casino in Las Vegas.

Session Description

The number of credit unions has declined more than 65 percent over the past 30 years. While some have disappeared through mergers and others due to regulatory action, in all cases the decision for each to “go away” was made based on the belief that the credit union in question was unsustainable.

The credit unions that exist today are the survivors, but there are many that are on trajectories where performance expectations and business model conflict to drive recurring unhealthy performance. But what is the definition of a healthy credit union? Is it the same today as it was five years ago, or even last year?

Join Tom Glatt, Jr. for this in-depth pre/post-conference session exploring the health of the credit union community and of your own credit union in three distinct and informative sessions.

CREDIT UNION HEALTH TRENDS – In this part of our workshop you’ll use Glatt Consulting’s proprietary HealthScore measurement system to explore credit union health, from the broad outlook of the credit union community to the specific health of your own CU.

THE INTERPLAY OF STRATEGY AND CREDIT UNION HEALTH – Explore three common credit union business models and identity the positive and negative ways in which each impacts credit union health. Discuss whether your own performance expectations support or conflict with the business model driving your credit union’s operations.

TRACKING AND MODELING PRESENT AND FUTURE HEALTH – Defining the metrics used to reflect credit union health and performance is a vital board and management task – as is modeling likely future performance of these same metrics. Delve into the process of establishing appropriate tracking metrics, the use of tracking metrics in strategic planning and the importance of regularly analyzing tracking metrics in the context of credit union health and performance expectations.

ADDITIONAL WORKSHOP BENEFIT: Each workshop participant will receive a custom HealthScore report for his or her credit union which identifies past trends in the credit union’s HealthScore and offers a future projection of credit union health based on current performance.

Conference Description/Details

Complete conference details and registration available on the CU Conferences website at

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