Glatt Consulting’s Tom Glatt, Jr. will deliver a session entitled Building A Virtual Branch at the CUNA Marketing & Business Development Council 21st Annual Conference. The conference is scheduled for March 12-15, 2014 and will be held at the Caribe Royale Resort in Orlando, Florida.
For many, if not most credit unions, a future will exist where members never step foot in a branch facility. Such members will conduct all of their banking transactions, from account opening to transaction processing, online via computer and/or mobile devices. There are a few credit unions for which this future exists today. For every other credit union, it is time to prepare.
In this session we will go beyond the discussion of why online services are important, pushing instead into an exploration of the building blocks of a powerful virtual branch to include the functions, features and costs required to drive member interest and engagement in an online world.
Conference details and registration available on the CUNA Marketing & Business Development Council’s website at: