Org Structure: Adapting The Porter Value Chain

In 1985, Harvard professor Michael Porter authored a landmark book entitled “Competitive Advantage.” The book’s subtitle was “creating and sustaining superior performance.” The first two chapters hit hard, introducing a unique categorization of business and a new way to look…

Tom to Speak at CUC Roundtable Conference

GC's Tom Glatt will speak at CU Conferences' 2019 Director's Roundtable Conference. This conference, to be held October 14 - 18, 2019 at the Hotel del Coronado, San Diego, California, offers credit union volunteers and CEOs access to in-depth sessions…

Kill The Credit Union Org Chart: Revisited

Sample Credit Union Value Chain

In 2011 we published a post titled "Kill the Credit Union Org Chart" that continues to drive a substantial amount of site traffic. In that post we outlined a different way of thinking about credit union organizational structure than the typical departmental approach taken…