Are you like most credit unions? Do you have some aspiration to be your members' "primary financial institution?" How are you doing? If our experience with credit unions across the country is a reliable proxy, our guess is that you…
In 1985, Harvard professor Michael Porter authored a landmark book entitled “Competitive Advantage.” The book’s subtitle was “creating and sustaining superior performance.” The first two chapters hit hard, introducing a unique categorization of business and a new way to look…
GC's Tom Glatt will speak at CU Conferences' 2019 Director's Roundtable Conference. This conference, to be held October 14 - 18, 2019 at the Hotel del Coronado, San Diego, California, offers credit union volunteers and CEOs access to in-depth sessions…
In 2011 we published a post titled "Kill the Credit Union Org Chart" that continues to drive a substantial amount of site traffic. In that post we outlined a different way of thinking about credit union organizational structure than the typical departmental approach taken…