Read “Yee Haw! Last Call!” on CUinsight

CUinsight

Tom Glatt, Jr's most recent CUinsight article "Yee Haw! Last Call!" is now online. The article outlines the precarious position credit unions holding on to “service” as a brand value proposition face any time employees interact with members. Article Excerpt Credit unions…

Tom Glatt, Jr. To Speak at CU Conferences’ Annual Social Media Conference

Glatt Consulting's Tom Glatt, Jr. will deliver two sessions at CU Conferences’ 2nd Annual Social Media Conference. The conference agenda is designed to help credit union executives and volunteers learn how to manage and leverage social media tools and resources. It is scheduled for…

Read Tom Glatt’s “Physical And Online Branches: How Do They Differ?” on CUinsight

CUinsight

Tom Glatt, Jr's most recent CUinsight article "Physical And Online Branches: How Do They Differ?" is now online. The article highlights three of the most important challenges facing credit unions trying to develop online branching strategy even while maintaining a physical…

Glatt Consulting Begins Study of Proposed Risk-Based Capital Rule, Effects on Credit Unions

Glatt Consulting has updated the firm's research database used to calculate the Credit Union Industry HealthScore  to include new net worth requirements proposed by the National Credit Union Administration (NCUA). The update allows for the calculation of risk-based net worth…