Read Tom Glatt Jr’s “Hip to Be Square” Post on CUinsight

CUinsight

Tom Glatt, Jr's most recent CUinsight article "It's Hip to be Square" is now online. The article discusses the use of problem solving and extended value as innovation drivers. Article Excerpt Square similarly sees a problem, but with payments. As consumers…

Read Part 3 of Tom Glatt Jr’s “Social Media Is Not A Goal” Series on CUinsight

CUinsight

Tom Glatt, Jr's most recent CUinsight article "Social Media is Not a Goal - Part 3" is now online. The article discusses the use of social media as a tactic to aid in successful attainment of credit union education objectives. Article…

Is Sally Killing Credit Union Service Consistency?

CUinsight Service Consistency Article

Originally published February 21, 2013 on CUinsight.com. The rise of national chains, whether retailers or restaurants, lead some to bemoan the loss of local alternatives. A Walmart/Starbucks/Applebees heads into town, steamrolls locally-owned competitors, and everyone is worse off, or so…

Read Part 2 of Tom Glatt Jr’s “Social Media Is Not A Goal” Series on CUinsight

CUinsight

Tom Glatt, Jr's most recent CUinsight article "Social Media is Not a Goal - Part 2" is now online. The article discusses the use of social media as a tactic to aid in successful attainment of credit union strategic objectives. Article…