Tom Glatt Jr’s March CUinsight Community Contribution Now Available

CUinsight Do You know Why Article

Tom Glatt, Jr's latest CUinsight article contribution,"Do You Know Why You Do What You Do?" is now online. The article explores the creation and utilization of value-based goals versus target-specific goals. Article Excerpt The critical point here is that they are always…

Tom Glatt Jr’s February CUinsight Community Contribution Now Available

Tom Glatt, Jr's latest CUinsight article contribution is now online. The article is titled "Is Sally Killing Credit Union Service Consistency?" The article explores the challenges to long-term organizational health brought on by inconsistent service. Tom is the founder of Glatt Consulting…

Tom Glatt Jr’s “What is Service Post” Now Available On CUinsight

Glatt Consulting's Tom Glatt, Jr. authored a CUinsight web article titled What is Service? Do You Know? The article appears in CUinsight's online CU Community section, and covers the importance of having a clear organizational definition of service.  Article Abstract "A commonly-referenced description…