HealthScore Chart of the Week – Closed Credit Unions

HealthScore Chart of the Week

We are back with new content for our Credit Union Industry HealthScore Chart of the Week series. Our HealthScore system calculates overall credit union health by scoring/grading performance across eleven different key ratios. This week’s HealthScore chart focuses on credit…

Four Key Steps To Slowing The Account Closing Trend

CUinsight Account Closure Article

Originally published November 27, 2012 on CUinsight.com. For most people, December begins a time of reflection. We spend time thinking about our successes during the year and celebrating our accomplishments. At the same time we lament the things we did…

Tom Glatt Jr’s “The Sales-Driven Thank You” Post Now Available on CUinsight

CUinsight

Tom Glatt, Jr's most recent CUinsight article "The Lost Art of the Sales-Driven Thank You" is now online. The article shares the impact of a thank you note sent by an outlet store employee. Article Excerpt People, members, remember the little…