We invite you to leverage Glatt Consulting's 20 years of consulting experience to your advantage during your credit union's planning session this year.
2016 Credit Union Strategic Planning
Tips & Tricks for Effective Meeting Facilitation
As a long-standing resource for credit union planning session facilitation, we are often asked our advice on improving meeting facilitation. While facilitation is often more art than science, there are considerations that help lead to engaged meeting participants and a better meeting…
GC’s Tom Glatt Jr. Published in CUinsight’s CU Community
Glatt Consulting's Tom Glatt, Jr. authored a CUinsight web article titled Is “Products Per Member” an Important Strategic Objective?. The article appears in CUinsight's online CU Community section, and covers the downside to utilizing products-per-member as a strategic goal. Article Abstract "One…
A Chicken Sandwich for Every Member!
The story goes like this....years ago Southwest Airlines was contemplating offering a chicken sandwich on its flights. Apparently it tested well, with all indications that the sandwich would improve the satisfaction of customers flying on Southwest airplanes. If you have…
2012 Strategy Consulting for Credit Unions
Looking for a better planning process? Look no further than Glatt consulting, LLC. We assist credit union clients in identifying and establishing the crucial connections between operating context, execution, and financial health - connections that combine to drive superior performance specifically…
