Read “Yee Haw! Last Call!” on CUinsight

CUinsight

Tom Glatt, Jr's most recent CUinsight article "Yee Haw! Last Call!" is now online. The article outlines the precarious position credit unions holding on to “service” as a brand value proposition face any time employees interact with members. Article Excerpt Credit unions…

Tom Glatt, Jr. To Speak at CU Conferences’ Annual Social Media Conference

Glatt Consulting's Tom Glatt, Jr. will deliver two sessions at CU Conferences’ 2nd Annual Social Media Conference. The conference agenda is designed to help credit union executives and volunteers learn how to manage and leverage social media tools and resources. It is scheduled for…

Read Tom Glatt’s “Physical And Online Branches: How Do They Differ?” on CUinsight

CUinsight

Tom Glatt, Jr's most recent CUinsight article "Physical And Online Branches: How Do They Differ?" is now online. The article highlights three of the most important challenges facing credit unions trying to develop online branching strategy even while maintaining a physical…

Tom Glatt, Jr. To Speak On Virtual Branch Development

CUNA MBD Conference

Glatt Consulting's Tom Glatt, Jr. will deliver a session entitled Building A Virtual Branch at the CUNA Marketing & Business Development Council 21st Annual Conference. The conference is scheduled for March 12-15, 2014 and will be held at the Caribe Royale Resort in Orlando, Florida. Session Description…

Read “Why Drive a Cohesive Common Bond?” on CUinsight

CUinsight

Tom Glatt, Jr's most recent CUinsight article "Why Drive a Cohesive Common Bond" is now online. The article discusses cohesive common bonds between groups, and between a group and a brand, and how theese bonds are used to build lasting relationships. Article…