Org Structure: Adapting The Porter Value Chain

In 1985, Harvard professor Michael Porter authored a landmark book entitled “Competitive Advantage.” The book’s subtitle was “creating and sustaining superior performance.” The first two chapters hit hard, introducing a unique categorization of business and a new way to look…

Kill The Credit Union Org Chart: Revisited

Sample Credit Union Value Chain

In 2011 we published a post titled "Kill the Credit Union Org Chart" that continues to drive a substantial amount of site traffic. In that post we outlined a different way of thinking about credit union organizational structure than the typical departmental approach taken…