Consulting Services
We provide expert, hands-on guidance for credit union boards and leaders in three core, interconnected areas: Strategic Planning, Performance Analysis (CU HealthScore), and Modern Governance.
The Integrated System for Credit Union Leadership
Your strategy, performance, and governance are one interconnected system, not separate challenges. We provide the expert guidance and proprietary CU 360 platform to unify these silos into a single "Living System" for success.
Glatt Consulting Solutions
CU 360
CU 360 is the strategic command center for credit union leadership. It's the only platform that unifies your strategic plan, board governance, and real-time financial performance (CU HealthScore) into a single, living system.
Latest
Strategy
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Employee Happiness Isn't a Perk. It's a Strategic Outcome.
Credit unions are spending fortunes on wellness perks to fix burnout. But the cure for burnout isn't a perk; it's a purpose. Learn why employee happiness is a strategic outcome, not an HR initiative.
Strategy
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The New Commerce Stack: How AI and Payment Protocols Are Engineering Financial Institutions Out of the Customer Relationship
In the last 48 hours, the future of e-commerce and digital banking was revealed. It did not come from a
Strategy
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Is Your Organizational Structure Sabotaging Your Strategy?
In strategic planning sessions across the country, credit union leadership teams build ambitious roadmaps for the future. They chart out
Reputation Risk Isn't Gone, It's Yours: A Board's Guide Post-NCUA Shift
The NCUA recently announced a significant shift in its supervisory framework: it will cease using "reputation risk" as
Strategy
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Open Banking: Reshaping Your Credit Union's Business Model
The concept of "open banking"—giving members control over their own financial data—is rapidly moving from regulatory
Strategy
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The New Normal: Why a Flat Remote Work Trend Is a Powerful Strategic Signal
In a previous article, we explored groundbreaking research showing that top talent places a high monetary value on workplace flexibility.
Strategy
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The New Bottom Line: How Workplace Flexibility Became a Strategic Asset
For years, the debate around remote and hybrid work has been framed as a culture war: a battle between traditional
Strategy
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Beyond the Points War: A New Playbook for Credit Union Credit Cards
The credit card landscape has become an arms race. As detailed in publications like Bloomberg, major national issuers are locked
Building the Perpetual Board: A Leader's Guide to Succession Readiness
At the recent 2025 National Director’s Roundtable, I led a session on one of the most critical duties of
Strategy
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A Leader's Guide to Strategic Foresight & Scenario Planning
At CU Conferences’ 2025 National Director’s Roundtable, I had the pleasure of presenting a framework for building a more
The Manager's True Superpower: A Guide to Scientific Talent-Spotting
We often attribute the success of a great manager to broad traits like vision or empathy. However, a groundbreaking 10-year
You're Gonna Need a Bigger Boat: A Risk Analysis of the Leadership Team in "Jaws"
In the summer of 1975, a Great White shark terrorized the community of Amity Island, forcing Police Chief Martin Brody