Consulting Services
We provide expert, hands-on guidance for credit union boards and leaders in three core, interconnected areas: Strategic Planning, Performance Analysis (CU HealthScore), and Modern Governance.
The Integrated System for Credit Union Leadership
Your strategy, performance, and governance are one interconnected system, not separate challenges. We provide the expert guidance and proprietary CU 360 platform to unify these silos into a single "Living System" for success.
Glatt Consulting Solutions
CU HealthScore
Get your free, validated 1-10 CU HealthScore. Our platform provides instant, full-featured access with zero manual data entry. Benchmark your credit union's financial health against any peer group.
Latest
Glatt Consulting Weekly: Stabilizing Health vs. Structural Challenges
The Q4 2025 CU HealthScore data is here. We explore why stabilizing industry health is masking a structural growth challenge. Plus, what a blues legend can teach us about strategy, and why a rulebook won't fix Gen Z.
Q4 2025 CU HealthScore: Industry Health Stabilizes, But Structural Growth Challenges Remain
The Q4 2025 CU HealthScore data reveals stabilizing industry health driven by strong capital, but stagnant membership and loan growth pose structural challenges for the future.
Strategy
·
The Mountaintop Strategy: What a Blues Legend Teaches Us About the Member Journey
What does a blues guitar legend have to do with credit union strategy? After seeing Eric Gales live, Tom Glatt shares why financial products are just "notes," and why your member journey must be the "music."
Why Gen Z Isn't "Broken" (And Why a Rulebook Won't Fix Them)
Gen Z is struggling in the workplace due to a lack of face-to-face social repetitions. Learn why communication "rules" won't work, and how the EQ-i 2.0 assessment can help build your next generation of leaders.
Beyond the Buzzword: What Critical and Analytical Thinking Actually Mean
Everyone says "critical and analytical thinking" are essential, but the terms have become buzzwords. Learn the real difference between the two, and why human judgment is your only moat against AI.
Glatt Consulting Weekly: Curing "Project Obesity"
This week, I'm tackling the execution gap and how to cure "project obesity" to make your strategy live. Plus, a warning about AI, CEO readiness, and expiring early bird rates for Lake Tahoe.
Is Your CEO Ready for the Next Credit Cycle? The Answer Isn’t on the Balance Sheet.
A credit union’s balance sheet is a psychological artifact. To know if your CEO is ready for the next credit cycle, boards must look beyond past financial metrics and evaluate their risk disposition and emotional intelligence.
The Execution Gap: How to Cure "Project Obesity" and Make Strategy Live
90% of strategies fail because of poor execution. Learn how to bridge the gap between boardroom vision and frontline action by curing "Project Obesity" and building a strategic Kill List.
Strategy
·
The Advantage AI Can’t Replicate: A Warning for Credit Unions
AI is rapidly commoditizing banking technology. Discover why deep member understanding and a resilient business model are the only true competitive advantages left for credit unions.
Secure Your Seat for Lake Tahoe: Early Bird Rates for "Critical Skills"
Planning your Q3 board education? Register for the "Critical Skills" workshop in Lake Tahoe by May 14 to lock in the Early Bird rate and save $100.
Day 3 Recap: The Execution Engine and the Hospitality of the High Seas
We wrap up the CU Cruise with a deep dive into execution. Learn how to beat "Project Obesity," calculate your true institutional health, and build a culture that sustains success.
Glatt Consulting Weekly: From Boardroom Vision to Frontline Delight
I'm wrapping up the final sessions aboard the Enchanted Princess today! This week, we explore how to turn static strategy into a living system and the true ROI of hospitality in your credit union.