Living Strategy
Credit unions often mistake AI for a core strategy. Learn how to correctly position artificial intelligence on the left side of your Business Model Canvas to accelerate operational efficiency.
Living Strategy
As homeownership grows increasingly out of reach for younger demographics, credit union leaders must evaluate whether their business model canvas relies too heavily on mortgage lending at the expense of member relevance.
Governance
Why do credit unions chase late loan payments in 48 hours but send just one email for board elections? Discover how to apply systematic diligence to member voting.
Glatt Consulting founder Tom Glatt shares key takeaways from the 2026 Directors Critical Skills Conference, exploring how credit unions can escape the Predict and Control trap.
The decision to hike to Everest Base Camp is driven by deeply rooted psychological DNA. Glatt Consulting's founder shares his personal Risk Type Compass data and the reality of the Himalayas.
The Q1 2026 CU HealthScore data reveals a complex tale of two balance sheets. While capital reserves remain strong, credit unions face structural headwinds in loan volume and membership growth.
The NCUA encourages credit union employees to use its Fraud Hotline. Discover why relying on an external regulator is a governance failure, and how boards must own their internal whistleblower architecture.
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Glatt Consulting founder Tom Glatt will serve as MC at the Reaching Your Members in the 21st Century Conference in Scottsdale, AZ, and present on building a sales-focused credit union.
Glatt Consulting founder Tom Glatt shares key takeaways from the 2026 Directors Critical Skills Conference, exploring how credit unions can escape the Predict and Control trap.
Glatt Consulting founder Tom Glatt will serve as MC at the National Director's Roundtable Conference in Las Vegas. He will also lead a pre-conference workshop on governance systems and present on the psychology of risk.
A compelling community mission cannot override the mathematical reality of business model sustainability. Read the financial analysis of WeDevelopment FCU's recent NCUA conservatorship.
I'm back from the Himalayas! This week, I'm sharing lessons on risk from Everest Base Camp, the Q1 2026 HealthScore data, and why leaning into your true identity is your best strategic anchor.
The decision to hike to Everest Base Camp is driven by deeply rooted psychological DNA. Glatt Consulting's founder shares his personal Risk Type Compass data and the reality of the Himalayas.
The Q1 2026 CU HealthScore data reveals a complex tale of two balance sheets. While capital reserves remain strong, credit unions face structural headwinds in loan volume and membership growth.
Anthropic recently advised the banking industry to "stop prompting and start delegating." Learn how credit unions can use a Living Strategy to absorb the shift to an agentic AI workforce.
The NCUA encourages credit union employees to use its Fraud Hotline. Discover why relying on an external regulator is a governance failure, and how boards must own their internal whistleblower architecture.
When two local credit unions merge to hit the $1 billion mark, the public narrative often masks a harsh financial reality. We break down the data behind a defensive consolidation.
The 2026 Gallup Workplace report reveals plummeting manager engagement and an AI productivity paradox. Discover why emotional intelligence and ruthless strategic prioritization are the only fixes for credit unions.
The Q4 2025 CU HealthScore data is here. We explore why stabilizing industry health is masking a structural growth challenge. Plus, what a blues legend can teach us about strategy, and why a rulebook won't fix Gen Z.
