Latest
11
May
The $1 Billion Illusion: Separating Merger Narrative from Financial Reality
When two local credit unions merge to hit the $1 billion mark, the public narrative often masks a harsh financial reality. We break down the data behind a defensive consolidation.
2 min read
22
Apr
What the 2026 Gallup Workplace Report Means for Credit Union Strategy
The 2026 Gallup Workplace report reveals plummeting manager engagement and an AI productivity paradox. Discover why emotional intelligence and ruthless strategic prioritization are the only fixes for credit unions.
3 min read
18
Mar
Glatt Consulting Weekly: Stabilizing Health vs. Structural Challenges
The Q4 2025 CU HealthScore data is here. We explore why stabilizing industry health is masking a structural growth challenge. Plus, what a blues legend can teach us about strategy, and why a rulebook won't fix Gen Z.
3 min read
18
Mar
Q4 2025 CU HealthScore: Industry Health Stabilizes, But Structural Growth Challenges Remain
The Q4 2025 CU HealthScore data reveals stabilizing industry health driven by strong capital, but stagnant membership and loan growth pose structural challenges for the future.
2 min read
13
Mar
The Mountaintop Strategy: What a Blues Legend Teaches Us About the Member Journey
What does a blues guitar legend have to do with credit union strategy? After seeing Eric Gales live, Tom Glatt shares why financial products are just "notes," and why your member journey must be the "music."
2 min read
06
Mar
Why Gen Z Isn't "Broken" (And Why a Rulebook Won't Fix Them)
Gen Z is struggling in the workplace due to a lack of face-to-face social repetitions. Learn why communication "rules" won't work, and how the EQ-i 2.0 assessment can help build your next generation of leaders.
2 min read
04
Mar
Beyond the Buzzword: What Critical and Analytical Thinking Actually Mean
Everyone says "critical and analytical thinking" are essential, but the terms have become buzzwords. Learn the real difference between the two, and why human judgment is your only moat against AI.
3 min read
03
Mar
Glatt Consulting Weekly: Curing "Project Obesity"
This week, I'm tackling the execution gap and how to cure "project obesity" to make your strategy live. Plus, a warning about AI, CEO readiness, and expiring early bird rates for Lake Tahoe.
3 min read
02
Mar
Is Your CEO Ready for the Next Credit Cycle? The Answer Isn’t on the Balance Sheet.
A credit union’s balance sheet is a psychological artifact. To know if your CEO is ready for the next credit cycle, boards must look beyond past financial metrics and evaluate their risk disposition and emotional intelligence.
3 min read
27
Feb
The Execution Gap: How to Cure "Project Obesity" and Make Strategy Live
90% of strategies fail because of poor execution. Learn how to bridge the gap between boardroom vision and frontline action by curing "Project Obesity" and building a strategic Kill List.
3 min read